MSI Gaming GT83 8RG-029UK Titan Notebook 46.7 cm (18.4") Full HD 8th gen Intel® Core™ i7 32 GB DDR4-SDRAM 2024 GB HDD+SSD NVIDIA® GeForce® GTX 1080 Wi-Fi 5 (802.11ac) Windows 10 Home Black

Manufacturer: MSI | Model: 9S7-181612-029 | Product ID: 3017
£5365.09 (inc. VAT)
1 in stock
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Product Technical Specification

Design
Product typeNotebook
Product colourBlack
Form factorClamshell
Market positioningGaming
Display
Display diagonal18.4
Display resolution1920 x 1080
TouchscreenNo
HD typeFull HD
LED backlightYes
Native aspect ratio16:9
Dual-screenNo
Processor
Processor manufacturerIntel
Processor modeli7-8850H
Processor frequency2.6
Processor boost frequency4.3
Processor familyIntel Core i7-8xxx
Processor cores6
Processor threads12
System bus rate8
Processor cache9
Processor cache typeSmart Cache
Processor socketBGA1440
Processor lithography14
Processor operating modes64-bit
Processor codenameCoffee Lake
Bus typeDMI
Thermal Design Power (TDP)45
Configurable TDP-down35
Configurable TDP-down frequency2.1
Tjunction100
Maximum number of PCI Express lanes16
PCI Express slots version3.0
PCI Express configurations1x16,1x8+2x4,2x8
ECC supported by processorNo
Memory
Internal memory32
Internal memory typeDDR4-SDRAM
Memory form factorSO-DIMM
Memory slots4x SO-DIMM
Maximum internal memory64
Storage
Total storage capacity2024
Storage mediaHDD+SSD
Number of HDDs installed1
HDD capacity1000
Number of SSDs installed2
SSD capacity512
Optical drive typeBlu-Ray RW
Card reader integratedYes
Compatible memory cardsSD,SDHC,SDXC
Graphics
Discrete graphics adapter modelNVIDIA GeForce GTX 1080
On-board graphics adapterYes
Discrete graphics adapterYes
On-board graphics adapter modelIntel UHD Graphics 630
On-board graphics adapter base frequency350
On-board graphics adapter dynamic frequency (max)1150
Maximum on-board graphics adapter memory64
On-board graphics adapter DirectX version12.0
On-board graphics adapter OpenGL version4.5
On-board graphics adapter ID0x3E9B
Discrete graphics adapter memory8
Discrete graphics memory typeGDDR5X
Number of discrete graphics adapters installed2
NVIDIA G-SYNCYes
NVIDIA GameWorks VRYes
CUDAYes
Audio
Number of built-in speakers4
Speaker power3
Built-in subwooferYes
Built-in microphoneYes
Camera
Front cameraYes
Front camera signal format1080p
Front camera HD typeFull HD
Video capturing speed30
Network
BluetoothYes
Wi-FiYes
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Wi-Fi standardsWi-Fi 5 (802.11ac)
Mobile network connectionNo
Ethernet LANYes
Ethernet LAN data rates10,100,1000
Bluetooth version5.0
Ports & interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity3
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity1
Ethernet LAN (RJ-45) ports1
HDMI ports quantity1
Mini DisplayPorts quantity1
Headphone outputs1
S/PDIF out portYes
Microphone inYes
Charging port typeDC-in jack
Keyboard
Pointing deviceTouchpad
Numeric keypadYes
Keyboard backlitYes
Windows keysYes
Software
Operating system architecture64-bit
Operating system installedWindows 10 Home
Processor special features
Intel® My WiFi Technology (Intel® MWT)Yes
Intel® Identity Protection Technology (Intel® IPT)Yes
Intel® Hyper Threading Technology (Intel® HT Technology)Yes
Intel® Turbo Boost Technology2.0
Enhanced Intel SpeedStep TechnologyYes
Intel® Clear Video HD Technology (Intel® CVT HD)Yes
Intel Clear Video TechnologyYes
Intel® InTru™ 3D TechnologyYes
Intel® Quick Sync Video TechnologyYes
Intel Flex Memory AccessYes
Intel® AES New Instructions (Intel® AES-NI)Yes
Intel Trusted Execution TechnologyNo
Intel Enhanced Halt StateYes
Intel VT-x with Extended Page Tables (EPT)Yes
Intel® Secure KeyYes
Intel TSX-NIYes
Intel Stable Image Platform Program (SIPP)Yes
Intel® OS GuardYes
Intel Software Guard Extensions (Intel SGX)Yes
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID)Yes
Intel 64Yes
Execute Disable BitYes
Idle StatesYes
Thermal Monitoring TechnologiesYes
Processor package size42 x 28
Supported instruction setsAVX 2.0,SSE4.1,SSE4.2
CPU configuration (max)1
Embedded options availableYes
Intel Virtualization Technology for Directed I/O (VT-d)Yes
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version1.00
Intel Secure Key Technology version1.00
Intel TSX-NI version1.00
Intel Virtualization Technology (VT-x)Yes
Processor ARK ID134899
Battery
Battery technologyLithium-Ion (Li-Ion)
Number of battery cells8
Battery capacity (Watt-hours)75
Power
AC adapter power330
Security
Cable lock slotYes
Cable lock slot typeKensington
Weight & dimensions
Width458
Depth339
Height (front)42
Height (rear)69
Weight5500
Other features
AC adapter includedYes
LightScribeNo
3DNo
On/off buttonYes

Delivery Options

Economy Delivery
FREE
Economy Delivery

Economy Delivery (UK)

Estimated delivery date: Fri 27th May 2022 to Thu 02nd Jun 2022
Business Express
£6.95
Business Express

Business Express

Estimated delivery date: Thu 26th May 2022 to Wed 01st Jun 2022
View all Delivery Options & International Rates

HEXA-ORDINARY PERFORMANCE 8TH GEN INTEL® CORE™ i7 PROCESSORS

Take a huge leap in performance with the 1st-ever Hexa Core notebook processors! Experience boosted gameplay and faster rendering by up to 40% with the extra cores. The more the merrier!

GAME READY
GEFORCE® GTX 10 Series.

This is the ultimate gaming experience, fueled by the fastest performance, most advanced gaming technologies, and best gaming ecosystem.

PERFORMANCE

GeForce GTX 10-Series GPUs give you up to 3X the performance of previous-generation GPUs. They’re built with ultra-fast FinFET, the latest high-bandwidth memory technologies, and support for DirectX 12 features to deliver the fastest, smoothest gaming notebook experiences.

NVIDIA'S LATEST GEFORCE® GTX 1080 SLI GPU 
IS READY TO AMAZE YOU ON MSI GAMING NOTEBOOKS

With the innovative Cooler Boost cooling solution and MSI's special gaming features catered for gamers, the NVIDIA's latest ® GTX 1080 SLI GPU shall be able to release its full performance completely on MSI gaming laptops.

IPS LEVEL, TRUE-TO-LIFE VIEWING EXPERIENCE

IPS level display with higher gamut of 72% NTSC color range takes image clarity to a whole new level with higher pixel resolution. Images are amazingly 40% more sharp and vivid in contrast level and 20% clearer in brightness level compared with those on regular TN panels. Hence, images are more vivid even from left and right side of the viewing angle. When you're playing games, you will have breathtaking and brilliantly true-to-life viewing experience.

BEST SURROUND MODE ON GT SERIES GAMING NOTEBOOKS

Expand the vision for extreme gaming experience. Embrace immersive gaming experience by expanding your gaming real estate across 3 external displays in 4K UHD resolution with the Latest Surround Mode technology.

MSI GT series has innovative design of pure discrete graphics mode. The Matrix Display on GT series therefore supports up to 3 external 4K displays, 4 displays in total simultaneously through one HDMI (4K @ 60Hz) compatible port, one Mini DisplayPort 1.2 and one Thunderbolt 3* (Type-C port) plus the laptop built-in display. Multi-task is made possible even during competitive gameplays. Connect the laptop to HDTV display, Matrix Display supports 4K output with a resolution up to 3840 x 2160 @60Hz.

MSI Matrix Display and Latest Surround Mode technologies create an ideal environment for extreme gaming experience and pleasant multimedia entertainment.

ALL NEW ID DESIGN, 18.4” GAMING MONSTER WITH SLI

Inspired by ultimate weapon in Sci-Fi scenarios and the previous GT80, the design should give it a fluid look with feeling of light speed. The engineers refine every detailed component and enhance the mechanical materials while staying true to its extreme performance. The GT83 Titan SLI is no doubt the world's most powerful 18.4” SLI gaming notebook in the mobile market.

TRUE COLOR 2.0
THE NEXT-TO-PERFECT COLOR PRESENTATION

Nothing is perfect, but closing in on perfection is as close as it gets. MSI True Color Technology, partnered with Portrait Displays, Inc. spawned a new height for the display technology. Each panel will undergo thorough examinations and an extensive factory calibration process so that each color is presented with the utmost precision in details, guaranteeing exceptional color fidelity of close to 100% sRGB. The 2.0 version offers better accuracy and compatibility, as well as intuitive user-friendly functions.

ONLY EVERYTHING IN 3D!

TriDef VR enables gamer to play their favorite games in 3D on your HMD(head mounted display). DirectX 9,10 and 11 games have been pre-configured to generate an optimal 3D experience using GenMe’s industry leading 2D-to-3D conversion technology. TriDef VR allows users to tweak their HMD to provide optimal user experience. It is compatible with both Oculus Rift and HTC Vive. It also offers an unique head tracked, hands-free user interface to allow users to launch games at will while wearing HMD.

Most importantly, MSI offers a 3-month free license to let gamers to fully benefit from the TriDef and get more from their VR.

8H DRAGON SHIELD
DRAGON SPIRIT DESIGNED WITH CORNING® GORILLA® GLASS

Pure, passionate, focused and persistent, these are characteristics of a professional gamer with iron will. In honor of these extraordinary people, the new Dragon Shield is covered with highly durable, damage resistant Vibrant Corning® Gorilla® Glass that will be inlaid on MSI gaming notebooks. Vibrant Corning Gorilla Glass offers photo-realistic quality images with resolution comparable to high quality prints on paper. It is a true tribute to the combination of MSI's powerful dragon spirit and MSI product - as beautiful and shiny as diamond.

DDR4-2666 MEMORY - HIGHER BANDWIDTH FOR HIGHER WORKLOAD

Get the best possible performance out of your notebook with support of the advanced DDR4-2666 memory. With over 40?ster performance than previous gen DDR3, and up to 10?ster than DDR4-2400, it is the new laptop standard to take your extreme gaming experience to the next level.

COOLER BOOST TITAN - TRIPLE FANS WITH 15 HEAT PIPES FOR EXTREME SLI GRAPHICS PLATFORM

Heat is the most original element on earth. It’s pure physics that more energy will generate more heat. Cooling is therefore a knotty task to tackle with. Cooler Boost Titan consists of three enhanced fans. Two Whirlwind Blade with 29 blades plus one 23 blades fan for GPU and CPU increase 30% more airflow at same RPM. Independent thermal solution on both CPU and GPU with a total of 15 heat pipes make sure that the overclocked CPU keep its highest performance while maintaining the best SLI graphics output of the mobile platform.

DYNAMIC TEMPERATURE / PERFORMANCE BALANCING

The exclusive MSI “SHIFT” technology pushes system to the extreme while minimizing noise and temperature. Switch between different profiles either push your system to the extreme or in the pursuit of longer battery life. Easily activate it by pressing the FN + F7 hotkey combo, or via the Dragon Center.

ONE PORT FOR ULTRA DATA TRANSFER, 4K PIXELS AND 5V/3A DEVICE CHARGING

MSI is the first in the world to adopt the Thunderbolt 3 interface on its gaming notebooks. The latest and fastest interface Thunderbolt 3 supports up to 40Gbps data transfer rates and 4K displays with daisy chain capabilities. Its USB 3.1 ultra speed interface supports up to 5V and 3A current output for charging.

CONNECT 4K

60Hz display with single Thunderbolt™ 3. Enjoy your game with double the sensation.

MSI NOTEBOOKS WITH ESS SABRE HiFi ARE READY FOR HIGH-RESOLUTION AUDIO

High-Resolution Audio refers to a collection of digital processes and formats that allow the encoding and playback of music using up to 6.5x higher sampling rates than the standards used in CDs. The most commonly used specifications of Hi-Res Audio are 24 bit/96 kHz (3.2x more data transmitted than CD) and 24 bit/192 kHz (6.5x more data transmitted than CD). While offering a sampling rate of 24 bit/192 kHz on GT73 and GS series models, MSI offers also the highest sampling rate standard, 32 bit/384 kHz (17.3x more data transmitted than CD), on its top level GT83 gaming notebook. MSI GT and GS series notebooks with ESS Sabre HiFi DAC are now the 1st in the world to be ready to broadcast any Hi-Res Audio with the highest quality.

SOUND BY DYNAUDIO 4 + 1 SPEAKER SYSTEM, 
2 SPEAKERS FOR EACH CHANNEL

Years of cooperation between MSI and one of the world’s leading speaker manufacturers Dynaudio has led up to the finest sound system in series notebook. The true 4+1 speaker system, 2 speakers for each channel delivers an authentic sound experience you will not have heard previously in a notebook, you simply need to hear it to believe it. Power amplitude has gone up by 50% from previous generations, meaning a full 10dB volume increase. You will be able to enjoy your games or movies in a whole new way with the Dynaudio sound offered in serie notebook.

ALL NEW NAHIMIC 3 - FOR NEXT LEVEL AUDIO IMMERSION

Get ready to be amazed by the all new Nahimic 3 and live the gaming immersion like never before! With simple and intuitive new UI, the Nahimic 3 not only further enhances in game 3D surround sound, but also offers even more finite control over your music, movies, and conference calls.

CHERRY MX SPEED SILVER SWITCHES WITH RGB MULTI-COLOR BACKLIGHTING

Not just being the first, this gaming notebook is also the only gaming notebook in the world to have a Cherry MX Speed Silver RGB Switches onboard. These Cherry’s new MX Speed switches have the best responsive and tactile feedback with a 1.2mm mechanical actuation, light operation 45g key switches and durability of Gold contact. Designed and made by MSI, this masterpiece is now capable of shining in the dark with multi-color RGB backlighting and allows you to click and clack even faster than ever before. Extreme gaming is no longer the purpose here, but the pursuit of the perfection of an art masterpiece.

ONE TOUCH SWITCH BETWEEN TOUCHPAD & NUMERIC KEYPAD

Packing the up-to-date touch pad with numeric keypad feature, the switch design is easy and simple. Just one touch, gamers can easily switch between these 2 functions.

DRAGON CENTER 2.0 – FREE BUFF FOR YOUR RIG

The redesigned Dragon Center 2.0 takes optimization to a whole new level. Now it not only monitors but also optimizes system performance through various customizable profiles, and freeing up system memories to prioritize in-game performance.

SYSTEM OPTIMIZATION

Free up memory and prioritize game applications

LIGHTING OPTIMIZATION

Interactive keyboard lighting for various gameplay

PROFILE OPTIMIZATION

Optimize True Color and Nahimic for gaming

STEELSERIES ENGINE 3 (SSE3) – TARGET, POSITION, AIM AND FIRE

During gameplay, SteelSeries Engines 3 serves as your firearm. With SSE3, you get to suit up your weapon with cool look by lightening it up with multiple backlit colors, transform your keyboard into a high technology firearm by setting up several keys into one key command and cloud syncing all SteelSeries gears together.

BLAZING FAST KILLER WIRELESS CONNECTION

Speed up the wireless connection with the new Killer Wireless-AC 1550, and enjoy up to double the speed among the competition.

KILLER DOUBLESHOT PRO – PROTECTING YOUR PING

Stop losing games to lag with Killer DoubleShot Pro. Protect and prioritize networking traffic while preventing lag spikes so you can game without fear and play at your best. Select programs you want your network to prioritize to ensure maximum bandwidth and track your speeds with the easy-to-use Killer Networking Manager. Killer DoubleShot Pro consists of one Killer E2500 Gigabit Ethernet controller and one Killer Wireless-AC 1550 chipset and improves average latency by 3.5 times compared with those utilizing 802.11ac.

KILLER SHIELD – SMOOTHER GAMEPLAY

Killer Shield ensures smoother uploads and download processes. Lower latency and less jitter optimize gameplay experience. Less pin rate floating reassures more fluent gameplays.

XSPLIT GAMECASTER VERSION 2.9
STREAMING YOUR GAMING TALENTS TO THE WORLD

MSI offers 1 year premium license of XSplit Gamecaster for free. Gamers can now get super professional live streams going by blending into the background. Broadcast your gameplay videos live to Twitch, YouTube, UStream and etc. in just 3 steps. You may login easily with your social network accounts and edit gameplay videos directly on this app. It’s simple, easy to use and ideal for sharing your gameplay with friends, family or the world - or for capturing those perfect gaming moments, just for the heck of it.

STREAMING

Use XSplit Gamecaster to stream all of your gaming activities

WEBCAM & CHROMA KEY

Add a webcam and show your game face

SHARE YOUR BROADCAST

Share your broadcast and conquer the world

REALTIME NOTES

Draw attention whilst casting with in-game annotations

RECORD & UPLOAD

Organize and upload your greatest gaming moments

TRIDEF SMARTCAM INTEGRATION

Revolutionary background removal without the need of a green screen.

ADAPTIVE BITRATE TECHNOLOGY

Automatically adjusts your bitrate to minimize connection drops so you can enjoy uninterrupted streaming.

WTFAST IS THE GAMERS PRIVATE NETWORK.

- Built just for MMO gamers
- Reduce average ping
- Greatly reduce connection flux, spikes and packet loss
- MSI Exclusive 2-month premium license

Design
Product typeNotebook
Product colourBlack
Form factorClamshell
Market positioningGaming
Display
Display diagonal18.4
Display resolution1920 x 1080
TouchscreenNo
HD typeFull HD
LED backlightYes
Native aspect ratio16:9
Dual-screenNo
Processor
Processor manufacturerIntel
Processor modeli7-8850H
Processor frequency2.6
Processor boost frequency4.3
Processor familyIntel Core i7-8xxx
Processor cores6
Processor threads12
System bus rate8
Processor cache9
Processor cache typeSmart Cache
Processor socketBGA1440
Processor lithography14
Processor operating modes64-bit
Processor codenameCoffee Lake
Bus typeDMI
Thermal Design Power (TDP)45
Configurable TDP-down35
Configurable TDP-down frequency2.1
Tjunction100
Maximum number of PCI Express lanes16
PCI Express slots version3.0
PCI Express configurations1x16,1x8+2x4,2x8
ECC supported by processorNo
Memory
Internal memory32
Internal memory typeDDR4-SDRAM
Memory form factorSO-DIMM
Memory slots4x SO-DIMM
Maximum internal memory64
Storage
Total storage capacity2024
Storage mediaHDD+SSD
Number of HDDs installed1
HDD capacity1000
Number of SSDs installed2
SSD capacity512
Optical drive typeBlu-Ray RW
Card reader integratedYes
Compatible memory cardsSD,SDHC,SDXC
Graphics
Discrete graphics adapter modelNVIDIA GeForce GTX 1080
On-board graphics adapterYes
Discrete graphics adapterYes
On-board graphics adapter modelIntel UHD Graphics 630
On-board graphics adapter base frequency350
On-board graphics adapter dynamic frequency (max)1150
Maximum on-board graphics adapter memory64
On-board graphics adapter DirectX version12.0
On-board graphics adapter OpenGL version4.5
On-board graphics adapter ID0x3E9B
Discrete graphics adapter memory8
Discrete graphics memory typeGDDR5X
Number of discrete graphics adapters installed2
NVIDIA G-SYNCYes
NVIDIA GameWorks VRYes
CUDAYes
Audio
Number of built-in speakers4
Speaker power3
Built-in subwooferYes
Built-in microphoneYes
Camera
Front cameraYes
Front camera signal format1080p
Front camera HD typeFull HD
Video capturing speed30
Network
BluetoothYes
Wi-FiYes
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Wi-Fi standardsWi-Fi 5 (802.11ac)
Mobile network connectionNo
Ethernet LANYes
Ethernet LAN data rates10,100,1000
Bluetooth version5.0
Ports & interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity3
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity2
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity1
Ethernet LAN (RJ-45) ports1
HDMI ports quantity1
Mini DisplayPorts quantity1
Headphone outputs1
S/PDIF out portYes
Microphone inYes
Charging port typeDC-in jack
Keyboard
Pointing deviceTouchpad
Numeric keypadYes
Keyboard backlitYes
Windows keysYes
Software
Operating system architecture64-bit
Operating system installedWindows 10 Home
Processor special features
Intel® My WiFi Technology (Intel® MWT)Yes
Intel® Identity Protection Technology (Intel® IPT)Yes
Intel® Hyper Threading Technology (Intel® HT Technology)Yes
Intel® Turbo Boost Technology2.0
Enhanced Intel SpeedStep TechnologyYes
Intel® Clear Video HD Technology (Intel® CVT HD)Yes
Intel Clear Video TechnologyYes
Intel® InTru™ 3D TechnologyYes
Intel® Quick Sync Video TechnologyYes
Intel Flex Memory AccessYes
Intel® AES New Instructions (Intel® AES-NI)Yes
Intel Trusted Execution TechnologyNo
Intel Enhanced Halt StateYes
Intel VT-x with Extended Page Tables (EPT)Yes
Intel® Secure KeyYes
Intel TSX-NIYes
Intel Stable Image Platform Program (SIPP)Yes
Intel® OS GuardYes
Intel Software Guard Extensions (Intel SGX)Yes
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID)Yes
Intel 64Yes
Execute Disable BitYes
Idle StatesYes
Thermal Monitoring TechnologiesYes
Processor package size42 x 28
Supported instruction setsAVX 2.0,SSE4.1,SSE4.2
CPU configuration (max)1
Embedded options availableYes
Intel Virtualization Technology for Directed I/O (VT-d)Yes
Intel Identity Protection Technology version1.00
Intel Stable Image Platform Program (SIPP) version1.00
Intel Secure Key Technology version1.00
Intel TSX-NI version1.00
Intel Virtualization Technology (VT-x)Yes
Processor ARK ID134899
Battery
Battery technologyLithium-Ion (Li-Ion)
Number of battery cells8
Battery capacity (Watt-hours)75
Power
AC adapter power330
Security
Cable lock slotYes
Cable lock slot typeKensington
Weight & dimensions
Width458
Depth339
Height (front)42
Height (rear)69
Weight5500
Other features
AC adapter includedYes
LightScribeNo
3DNo
On/off buttonYes

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Buykingston order despatch times:

We will despatch your order the very same day if we receive cleared payment by 12:00 pm Mon-Fri.

These delivery estimates apply when you order up to 12:00 pm Mon-Fri (excluding public holidays).

We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.

Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.

Despatch times do not apply to UK public holidays.

Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 3pm, the first available working day for delivery would be Thursday provided you placed your order by 3pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.

Our warehouse reserves the right to upgrade the delivery method you select on your order.

Our available delivery options*

Contact us for a shipping quote.

*All delivery times are estimated unless stated.

Product Returns Note

Buykingston offers a very flexible and hassle free returns policy. If for whatever reason you are not happy with the item purchased you can return it to us within 12months for a refund (for unused and unopened items) or within 30 days on opened and used items for a refund. This applies to items purchased direct through Buykingston  only.

Our 30 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items opened and used and that are returned in a resellable condition.

Our 365 Day Returns Money Back Guarantee Satisfaction Guarantee:
For items that remain sealed and unused.

Some items are excluded from our moneyback guarantee unless they have developed a fault. These include;

- Headphones
- Earphones
- Custom made and designed products such as flash memory products with custom logo’s on them. E,g USB flash drives and memory cards with your own logo

Returns FAQs

What is your returns criteria?
On opened items 30 days from date of receipt or expected date of receipt on non tracked items.
On unopened items 365 days.

How do i go about returning my order?
Please contact us via our contact page with your order number where we will present you with an RMA number and returns label.

Do i need to contact you before returning my order?
Yes, to obtain an RMA number.

Does my item have to include its original packaging?
Yes for items that fall within our 30 day money back guarantee and our 365 day returns. Of course for faulty items we realise you may no longer have the packaging.

Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer direct for assistance.

Please ensure you have read and comply in full with Section 11 & 13 of our terms and conditions which you can read here in full.