Lenovo Keep Your Drive Add On - Extended service agreement - 4 years - for 100e Chromebook Gen 4, 300e Yoga Chromebook Gen 4, V15 G4 AMN, V17 G3 IAP, V17 G4 IRU
Product Technical Specification
| Features | |
| License quantity | 1 |
| Number of years | 4 |
| Product type | Upgrade |
| Service type | Keep Your Hard Drive |
| Service included | Parts |
| On-site support | Yes |
Delivery Options
Economy Delivery (UK)
Fast & Tracked by Courier (UK)
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
When Data Security Matters To You
Trust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.
Keep your Lenovo™ drive and data within your custody, improving security and potentially alleviating civil liability risks.
Lenovo’s Keep Your Drive service lets you dispose of business data on your terms. (1)
Keep the drives secure and on premise if sensitive to data security or have specialized data liability requirements.
Predictable Budgets
Provides predictable upfront costs versus finding budget in the event of drive failure.
Regulatory Compliance And Protection
Helps your organization avoid the legal and monetary repercussions associated with a breach in data security.
Data Remains Secure
Eliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities.
When Lenovo replaces a defective part under warranty, we keep it. With the Keep Your Drive service, you keep your drive and data.
• Confidential information remains with you
• Covers multiple drives or failures
• No need to track failed hard drives in transit.
KYD should be purchased at the time of system purchase.
Coverage continues for the duration of a system’s limited warranty, even if the hard drive has been replaced.
KYD covers multiple drives in a system and multiple failures.
Both Solid State Drives (SSD) and hard drives are covered by KYD. Some models also require an upgrade to on-site service when the SSD is soldered to the system board.
Lenovo™ Keep Your Drive (KYD) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.
1) Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo.
| Features | |
| License quantity | 1 |
| Number of years | 4 |
| Product type | Upgrade |
| Service type | Keep Your Hard Drive |
| Service included | Parts |
| On-site support | Yes |
Buykingston order despatch times:
We will despatch your order the very same day if we receive cleared payment by 12:00 pm Mon-Fri.
These delivery estimates apply when you order up to 12:00 pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 3pm, the first available working day for delivery would be Thursday provided you placed your order by 3pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Our available delivery options*
Contact us for a shipping quote.
*All delivery times are estimated unless stated.
Product Returns Note
Buykingston offers a simple, hassle-free returns policy. If for whatever
reason you are not happy with the item purchased, you can return it to us
within 14 days of receipt for a refund. This applies to items purchased
direct through Buykingston only.
Our 14 Day Returns Money Back Guarantee:
For items returned in resaleable condition, with all original packaging. If
an item has been opened for inspection but shows signs of use beyond that, a
deduction may apply to reflect the reduced value — see our full
Terms & Conditions
(Section 12) for details.
Some items are excluded from our money-back guarantee unless they have developed a fault. These include:
- Headphones
- Earphones
- Custom made and designed products, such as flash memory products with
custom logos on them, e.g. USB flash drives and memory cards with your own
logo
Returns FAQs
What is your returns criteria?
14 days from date of receipt, or expected date of receipt on non-tracked
items.
How do I go about returning my order?
Please contact us
via our contact page with your order number. We will provide you with an RMA
number and return instructions, including your return deadline and whether a
freepost label applies to your order.
Do I need to contact you before returning my order?
Yes, to obtain an RMA number before sending anything back.
Does my item have to include its original packaging?
Yes, to qualify for our 14 day money-back guarantee. For faulty items, we
understand you may no longer have the original packaging.
Who pays for return postage?
If your item is faulty, damaged, or not as described, we cover reasonable
return postage, or provide a freepost label where available. If you are
returning an item for another reason (including simply changing your mind),
you are responsible for return postage unless we have expressly confirmed a
freepost label in your RMA email — we recommend using a tracked and
insured service for items of significant value.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer
directly for assistance.
Please ensure you have read and comply in full with Sections 11–13 of our Terms & Conditions.