Lenovo Tech Install CRU Add On - Installation - 1 year - on-site - for ThinkPad X1 Carbon Gen 10, X1 Extreme Gen 5, X1 Yoga Gen 7, X13 Yoga Gen 3, Z13 Gen 1
Product Technical Specification
| Features | |
| Number of years | 1 |
| Type | On-site |
| Compatibility | ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga |
Delivery Options
Economy Delivery (UK)
Fast & Tracked by Courier (UK)
This is an add on service, and not the actual warranty.
This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
Make Warranty Repair Easy
Basic System Warranty coverage requires customer replacement of many PC parts and components (CRUs – Customer Replaceable Unit Parts). Lenovo’s On-site + Technician Installation Of CRUs lets you avoid the time and hassle associated with CRU part replacement and have the convenience of on-site installation by a qualified Lenovo™ technician.
Ultimate Convenience
On-site + Technician Install of CRU parts is ideal for remote locations where technical resources are not available or for organizations with inexperienced end-users.
Optimizes IT Resource Time
Free IT staff from internal part installation so they have more time to deal with mission critical business.
Quality Assurance
Consistent, best-in-class quality of Lenovo™-Qualified Parts and Lenovo™-Qualified Technicians ensures the on-going value of your product.
The Offer
With Lenovo’s On-site Technician Installation of CRUs, parts that would normally be installed by the user are now installed by a certified Lenovo™ Technician (1).
Lenovo™ On-site Technician Installation of CRUs is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.
(1) On-site Warranty service is required in order to purchase On-site + Technician Installation of Customer Replaceable Unit Parts. Offering for service calls handled directly by Lenovo
| Features | |
| Number of years | 1 |
| Type | On-site |
| Compatibility | ThinkPad X1 Carbon (7th Gen); X1 Extreme (2nd Gen); X1 Yoga (4th Gen); X390 Yoga |
Buykingston order despatch times:
We will despatch your order the very same day if we receive cleared payment by 12:00 pm Mon-Fri.
These delivery estimates apply when you order up to 12:00 pm Mon-Fri (excluding public holidays).
We charge a one off delivery cost as outlined below regardless of how many items you order or the weight of your order.
Estimated delivery times are provided to us by the respective delivery companies. We pass this information onto you, the customer.
Despatch times do not apply to UK public holidays.
Estimated delivery times are taken from the next available working day available for delivery. For example if an order was despatched on a working Wednesday by 3pm, the first available working day for delivery would be Thursday provided you placed your order by 3pm on the Wednesday. If the next available weekday is a UK bank holiday/public holiday then your order will be despatched on the next available working day.
Our warehouse reserves the right to upgrade the delivery method you select on your order.
Our available delivery options*
Contact us for a shipping quote.
*All delivery times are estimated unless stated.
Product Returns Note
Buykingston offers a simple, hassle-free returns policy. If for whatever
reason you are not happy with the item purchased, you can return it to us
within 14 days of receipt for a refund. This applies to items purchased
direct through Buykingston only.
Our 14 Day Returns Money Back Guarantee:
For items returned in resaleable condition, with all original packaging. If
an item has been opened for inspection but shows signs of use beyond that, a
deduction may apply to reflect the reduced value — see our full
Terms & Conditions
(Section 12) for details.
Some items are excluded from our money-back guarantee unless they have developed a fault. These include:
- Headphones
- Earphones
- Custom made and designed products, such as flash memory products with
custom logos on them, e.g. USB flash drives and memory cards with your own
logo
Returns FAQs
What is your returns criteria?
14 days from date of receipt, or expected date of receipt on non-tracked
items.
How do I go about returning my order?
Please contact us
via our contact page with your order number. We will provide you with an RMA
number and return instructions, including your return deadline and whether a
freepost label applies to your order.
Do I need to contact you before returning my order?
Yes, to obtain an RMA number before sending anything back.
Does my item have to include its original packaging?
Yes, to qualify for our 14 day money-back guarantee. For faulty items, we
understand you may no longer have the original packaging.
Who pays for return postage?
If your item is faulty, damaged, or not as described, we cover reasonable
return postage, or provide a freepost label where available. If you are
returning an item for another reason (including simply changing your mind),
you are responsible for return postage unless we have expressly confirmed a
freepost label in your RMA email — we recommend using a tracked and
insured service for items of significant value.
Who deals with the warranty on a faulty item?
We will. In some circumstances we may ask you to contact the manufacturer
directly for assistance.
Please ensure you have read and comply in full with Sections 11–13 of our Terms & Conditions.